New Vitality
Reviews and Complaints
New Vitality Super Beta Prostate Review from Lexington, Kentucky
STAY AWAY
- Untrustworthy
- Denial that product was returned
Preferred solution: Full refund
New vitality Prosate enhancement
- Denial that product was returned
- Untrustworthy
- Deceptive marketing
Preferred solution: Full refund
RIPOFF!!!!
I ordered this product, out of stupidity I guess, on January 1. It is now January 17th and I have still not received any product.
However, yesterday I noticed about $200 more on my credit card. When I called to complain, I was told that the contractual conditions were outlined and that is the reason for the additional charges.
When I explained that I had not received any product so therefore did not know the contractual arrangements
, I was put through to a "supervisor" who told me that the product had already been shipped. I was told that my account would be closed immediately so there would be no additional charges, however, I would NOT be refunded my money$ RIPOFF!!
Updating zipcodes
WON'T CANCEL PRESCRIPTION, WON'T HONOR MONEY BACK GUARANTEE
- Deceptive marketing
- Marketing
- Delay in request for refund
Preferred solution: Full refund
Very agressive sales tacticts, even to the point of sending a product I refused to order and charging me for it.
I have been buying Beta Prostrate for at least 20 years and have no complaints about the product that are evident at this point in time. The last few years the sales office has become more and more aggressive and demanding.
First, the "auto ship" was coming earlier and earlier until I had a huge supply so I cancelled it. When I would call in to place an order, the salesman would almost demand I try another product or more Beta Prostrate than I wanted. In my last order, which arrived this week, I got the same treatment, but refused to order "Male Matrix" which the salesman almost demanded I order. When I opened the order, to my surprise, they shipped a bottle of Male Matrix and charged me $19.95 for it.
I called customer service and talked to Ingrid who was very reluctant to refund my money. I asked her to send me a shipping label and I would return it immediately but she rejected that. Finally, and it was a long conversation, she made me an offer of a deal - she would refund $5.00 and I could keep the product. My answer was "No deal!" I wanted a complete refund of a product t I had refused to order and nothing else.
Once again I offered to send it back if she would send the postage label.
She ignored my offer and finally said they would refund the full price and I could keep the product I didn't want. I am waiting to see if that is done.
I probably will not order from them again but will look at their competitor's products because I feel like it has been a help to my husband.
- Marketing
Other Product Review
WOW! SCAM BEWARE!
- Customer service
- Marketing
- Untrustworthy
Preferred solution: Just cancel my future orders. That's all I want.
You refuse order and return you loose.
- Delay in request for refund
- Deceptive marketing
- Denial that product was returned
Preferred solution: Full refund
Charge Review
Pills Review
I purchased SuperBeta Prostate 90 day supply and after 45 days was charged for another order without my permission.
Does not tell you they will keep charging you.
Super beta prostate
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I had a terrible experience as well, how can we stop them. They do not listen and are trained to do whatever they want.
I am telling you that they need to be shut down.
They are bad bad people.
Too many tricks and no customer service. please help