New Vitality Complaints and Reviews

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New Vitality
Main address: 260 Smith Street 11735 Farmingdale NY
1-888-997-2941, 1-800-943-6465, ,
  • 52+3 mobile complaints
  • $4.2K claimed losses
  • $76 average
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  • Nov 14
  • Health and Beauty
  • Harrah, Oklahoma
  • Pills
  • 11

Was contacted by New Vitality about renewing my 3 month order at a new lower price of $21 per bottle. Since I was somewhat satisfied with the product, I said yes. It turns out that the price was for a 12 months supply at their regular price for that quantity and instead of a $63 charge I got a $263 charge to my card. Called to cancel the order and it was to late it had already been sent. (It... Read more

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These people took my money before I authorised them to. I was a little over half way through the bottle of crappy pills. They took my money causing me to be short on another bill, so that didn't run out of pills that I didn't want to continue. Add comment


  • Jul 23
  • Health and Beauty
  • Auto Charge
  • 3
  • 3
  • 204

I called New Vitality the day I saw the charge on my bank account. They said that I approved auto renewal when I ordered the first time. This was completely false! I was trying the product and only ordered the 90 day supply. They said they would send me a shipping label to return the product when it arrived. They did this, I sent it back and noticed 2 weeks later that the refunded the cost of... Read more

Was this review helpful? 4 3


  • Jul 03
  • Drug Stores and Drugs
  • Washington, District Of Columbia
  • Super Beta Prostate
  • 67

I orderd some Super Beta Prostrate and a couple of months later they send me more and charged my credit card. No where on their site do they tell you they are going to do that. I called them and they admit it is not mentioned about renewing. They must get these calls a lot because they offered to give me $20 not to ship back. Its companies like this that give online buying a bad experience.... Read more

Was this review helpful? 1 1


  • Jun 30
  • Health and Beauty
  • La Quinta, California
  • Unauthorized Charges
  • 63

I called to inquire about Stress block, was connected with an agent named Emily. She asked me, "which card will you be putting this on," 3 times, before I had even made a decision to purchase. When I reminded her of the offer, she allowed me to get the price that I was promised. Then she tried to get me to agree to the "preferred customer program," which I was very firm about not accepting.... Read more

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  • Jun 23
  • Health and Beauty
  • Cayuga, Ontario
  • Beta Prostate
  • 148

I bought this for my husband about 4 years ago starting with the free bottle. Decided to continue buying, was able to get the price down to $20. Per bottle by buying half dozen bottles. My husband has been taking it faithfully just a little heads up, plant sterols which is the main ingredient is an amazing cholesterol lowered. And we know this become my husband had an elevated LDL level and was... Read more

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Yup probably the same issues as everyone else has had. Before my 'free trial' date ended, they sent me 'excess stock' that they needed to push out for a cheaper price, and charged my card. When I called, I told the rep that I wanted to cancel any future orders and wanted a refund. Instead of completely cancelling my account, she pushed it back a month, and I was charged once again. Worst business... Add comment

I used to work for the company that they hire to take there sales calls. It's all a big scam and I quit because I refused to be part of a scam that took hard working people's money. Do not buy anything from them or you'll never stop getting shipments and charges. Add comment


  • Dec 24, 2013
  • Drug Stores and Drugs
  • Bloomfield Hills, Michigan
  • Cancellation Refund
  • 1
  • 1
  • 40

New Vitality will not stop auto charging me - I have to dispute with the bank to get refunded. i have called and complained and they will not stop. They use deceptive tactics LOOK OUT. They say you agree to the auto shipment in their terms and conditions. I did not order a three month supply of anything and did not authorize the charges. I have had to file a dispute with my credit card provider,... Read more

Was this review helpful? 1 1


  • Dec 03, 2013
  • Drug Stores and Drugs
  • Cali, Valle Del Cauca
  • Beta Prostate
  • 69

i made my order, told them i wanted my order sent dhl or fedex, well i really dont know which way it was send because, when i asked they did not know, then they tried to tell me it was sent fedex, when i concacted fedex, they said they had no record of the shipment, when i contacted new vitality, they would not let me speck to a custermer care supervisor, i wasted many phone calls, and with no... Read more

Was this review helpful? 1 0
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